When choosing click and collect please bring with you photo ID (Driving Licence etc).
Depending on how you paid, please also bring:

• Credit/Debit Card - please bring ID and payment card used to pay with
• Paypal - please bring your email confirmation from Paypal & ID.
• BACS - please bring ID.

Please also bring the email confirmation from your order (either show us on your phone or print it out). We will send you a separate text or email with a reference number when your order is ready to collect.

*This is not the email you receive when the order is complete.

You will need to show us the text/email when you pick up your order.

Please allow 7 working days (Monday - Friday) for your order to reach the store. *Please keep in mind public holidays will interrupt this and will take longer for the order to reach the store.

*Unfortunately we are unable to allow anyone else but the named person on the order to pick up the items.

Your order will be held in-store for 10 working days before they are returned to head office.

Standard UK mainland delivery prices

**FREE DELIVERY TO MOST OF GB MAINLAND ON ORDERS BETWEEN £70 – £300. Unfortunately we can not extend this offer to UK islands or Scottish Highlands.

UK delivery prices for IOW, NI and some Scottish Highlands

Phone orders taken (01425 461444) on the below postcodes

HS*,
IV41*,IV42*,IV43*,IV44*,IV45*,
IV46*,IV47*,IV48*,IV49*,IV50*,
IV51*,IV52*,IV55*,IV56*,
KA27*,KA28*,
KW15*,KW16*,KW17*,
PA20*,
PA41*,PA42*,PA43*,PA44*,PA45*,
PA46*,PA47*,PA48*,PA49*,PA50*,
PA51*,PA52*,PA53*,PA54*,PA55*,
PA56*,PA57*,PA58*,PA59*,PA60*,
PA61*,PA62*,PA63*,PA64*,PA65*,
PA66*,PA67*,PA68*,PA69*,PA70*,
PA71*,PA72*,PA73*,PA74*,PA75*,
PA76*,PA77*,PA78*,PA79*,PA80*,
PA81*,PA82*,PA83*,PA84*,PA85*,
PA86*,PA87*,PA88*,
PH42*,PH43*,PH44*,PH45*,PH46*,
PH47*,PH48*,PH49*,PH50*,
ZE*,
IM*,
TR21*,TR22*,TR23*,TR24*,TR25*,
JE*,
GY*